How do I track my order?

What emails will I receive about my order?

You will receive two emails about your order: an Order Confirmation and a dispatch confirmation.

When will I receive my order confirmation?

Once your order is approved, you will receive an Order Confirmation email. This is typically sent within a few minutes of placing your order.

How will I know when my order has been dispatched?

When your order has been dispatched from our warehouse, you will receive a dispatch confirmation email (sometimes labelled Item Fulfilment or Packing Slip). This email will include a tracking link so you can monitor the progress of your delivery.

What should I do if I have questions about my order?

If you have any questions, please contact our orders team, who will be happy to help.