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How long do refunds take?

How are refunds processed?

If you are eligible for a refund, we will return the money to the payment method you used when you originally paid for your order. Refunds can take up to 30 days to process.

Please note: if your card details have changed — for example, if you no longer have that account — please let us know so we can process your refund without delay.

Can refunds be issued for gifts?

If a refund is required for products that were purchased as gifts, we can process the refund; however, the refund will be returned to the original purchaser only.