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How to identify the C-Pen Exam Reader 3

Before an exam, confirm that each device is the approved C-Pen Exam Reader 3 variant. Do not rely on colour or appearance alone if other Reader 3 devices are available.

Use the complete identity check. Check the product name, markings, serial number, and displayed software information against the records or instructions supplied by your organisation.

Before distributing a device

  • Check that the product is labelled as C-Pen Exam Reader 3

     

  • Compare the device markings with the approved product information

     

  • Record or confirm the serial number where required

     

  • Turn the device on and check the displayed product and software information

     

  • Confirm that the available functions match the exam version

Do not rely on appearance alone

Packaging, colour, buttons, and general shape may not be enough to distinguish similar devices. If the label is missing, damaged, or unclear, compare the device with the official information or ask your support team.

Signs that the device may be wrong

  • The product name does not identify Exam Reader 3.

  • The software information does not match the approved records.
  • The device offers dictionary, translation, internet, or other unexpected features.

  • The serial number is missing, unreadable, or does not match the record.
  • The device appears to have been opened, altered, or damaged.

If you are unsure, do not issue the device to a student. Set it aside, record its details, and ask the responsible support or exam operations team to confirm its identity.