I haven’t received an order confirmation
When will I receive my order confirmation email?
You will receive an order confirmation email as soon as your order is approved and dispatched to our warehouse for shipping.
What should I do if I still have not received my order confirmation email?
If you have not received your order confirmation email within 10 minutes, follow these steps:
- Check your junk/spam folder.
- If the email is not there, contact us via Live Chat or email, as the email address on your order may be incorrect.