Returns, Repairs and Warranty
Find out how to return, exchange, or repair your pen.
- Faulty pens and warranty
- How do I return my C Pen/e Pen?
- Can I return my pen if I change my mind?
- How long do refunds take?
- Can I exchange my pen for a different model?
- How to start a return (step-by-step guide)
- Who pays for return shipping?
- What does the warranty cover?
- How long is the warranty?
- Do I need proof of purchase?
- How do I make a warranty claim?
- What happens after I send my pen for repair?
- Can I repair a pen out of warranty?
- Do you offer a repair service?